How CarePilot works

The system
that handles
everything that
isn't care.

Four jobs cleared in real time: charting, coding, orders, inbox. One copilot, Amelia, running inside all of them.

In the workflow Tuesday

Scribe 9:18a Visit underway. Note drafting in the room. 52F · fatigue, polyuria × 3 weeks
Coder 9:40a E11.65, I10, E78.2 attached to the right problems. Leveled 99214.
Script 9:41a Three orders drafted and pended: one spoken, two proactive. A1c panel · Foot exam · Metformin ×90d
Scribe 9:43a Note and all three pended orders signed. Encounter closed. athenaOne · Enc #3118
Amelia 12:06p Fielded a between-visits question: which patients are overdue for an A1c. 12 patients · Recall list drafted
Inbox 4:58p Queue worked from 147 at 8a down to 12.

163 actions across four surfaces Signed out 4:58p

The category

Records remember.
Action systems do.

Every EHR is a system of record, built to hold what happened. That's the job it was scoped for. But remembering isn't care. Care is the doing: the document, the code, the order, the reply.

CarePilot is a system of action. The layer that does what the record can't. Charting, coding, ordering, responding. Handled as the visit moves, written back to the record as discrete structured data, not blobs. The clinician looks at the patient, not the screen. The record stays current anyway.

System of record

Remembers.

Holds what happened. Stores, retrieves, displays. Scoped to the past tense.

Stores
Retrieves
Displays

System of action

Does.

Documents, codes, orders, responds as the visit moves. Writes back to the record.

Documents
Codes
Orders
Responds

Primary interaction

Five surfaces.
In the workflow.

The five jobs belong to the clinician. Each has a CarePilot surface that clears the labor. Amelia is the copilot running inside all four.

Scribe

The note writes itself as the visit happens.

While the clinician listens, the note populates: structured data to the correct SOAP fields, in real time. No transcripts dumped into a free-text blob. No after-hours cleanup. The chart closes in the room.

See Scribe →

Rec 9:34a

Subjective: 52F · fatigue, polyuria × 3 weeks. Family hx: Type 2 DM.
Objective: BP 138/86 · HR 78 · BMI 31.2 · POC glucose 214
Assessment: Type 2 diabetes mellitus with hyperglycemia
Plan: A1c panel · Foot exam · Metformin ×90d

Coder

ICD-10 and CPT accuracy, in-visit.

Diagnosis and billing codes surface next to the chart during the encounter, not after. 98% ICD-10 accuracy in-visit, with CPT suggestions pinned to the work actually performed. Every code attaches to the right problem or procedure.

See Coder →

Type 2 diabetes mellitus with hyperglycemia: E11.65
Hypertension, essential: I10
Hyperlipidemia, mixed: E78.2
Office visit, established patient · moderate MDM: 99214

Coded 9:40a · before sign-off

Script

Orders and prescriptions drafted, not typed.

Labs, imaging, and prescriptions draft from the conversation, as discrete orders in the right athenaOne queue, ready for the clinician's sign-off. No retyping. No dictation cleanup.

See Script →

Pended 9:41a

Lab: HbA1c, fasting glucose
Exam: Foot exam · diabetic, annual
Rx: Metformin 1000 mg BID, 90-day

3 orders · 1 spoken · 0 typed

Inbox with Affineon Health

The inbox gets cleared. Not just read.

Refills, lab results, patient messages: triaged, drafted, and routed. Built in partnership with Affineon Health. The clinician sees a shorter list, not a longer day.

See Inbox →

147 8:00a

12 4:58p

Labs: 42 8
Renewals: 61 3
Cc'd results: 44 1

Amelia · AI copilot

Not a fifth surface.
The one that asks, reasons, executes.

Ask Amelia from the chart. From the inbox. Mid-visit. Amelia answers with the patient's context already loaded. When action is called for, Amelia writes back to the right field.

Meet Amelia →

Amelia · in the chart Live

Last A1c?

8.1% · 11 months ago. Flagged at chart prep.

Add to today's note.

Writing to A/P · Type 2 DM

Integration reassurance

Inside athenaOne.
Not next to it.

Every surface writes back to the fields athenaOne expects, so there is no parallel database to reconcile and no second workflow to maintain.

Live in 1–2 business days. No IT lift. Top-rated on the athenahealth Marketplace.

CarePilot surface writes

SCRIBEA/P → discrete SOAP fields

CODERProblem list → ICD-10 + CPT

SCRIPTOrders → athena queue

INBOXInbox rules → triage + drafts

athenaOne native fields

SOAPSubj · Obj · A/P

DxProblem list, pinned

OrdersQueue, signable

InboxCleaned + routed

The system that handles everything that isn't care.

Records remember.Action systems do.

Five surfaces.In the workflow.