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In Partnership with Affineon Health

Get to Inbox Zero.

InboxAssist reduces inbox volume by 50-60%, saving providers and their care teams each 3-5 hours per week by automatically handling lab results and Rx renewals.
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Labs Core

Affineon automatically handles normal, insignificantly abnormal, and CC’d lab results 24 hours a day, 7 days a week.

For labs that do need clinical review, we summarize and trend results, helping providers focus on critical insights while reducing cognitive load.

Protocols and patient messages are customizable for every practice, so the provider is always in control.

Rx Renewals

Affineon helps staff save critical time on each renewal request, allowing them to process Rx renewals much faster.

Additionally, prescribing doctors get all the details they need as well as an indication of whether the request meets their protocol or requires additional patient engagement.

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Features

All settings are configurable at the practice level so doctors stay in control.

Notify patients and close insignificant results out of the inbox.
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CC’d lab results are automatically routed to staff before they ever hit the provider inbox.
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Smart grouping only places results in an inbox when the entire set of labs are ready.
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CarePilot calculates ASCVD and CKD risk based on lab results and patient charts.
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Requires no new app - deeply integrated with AthenaHealth
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Automatically analyzes, trends, and summarizes labs, highlighting abnormal and clinically significant results.
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AI automatically processes selected normal lab results and notifies the patient.
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Providers can customize parameters to automatically process clinically insignificant results.
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Affineon automatically cleans up historical labs to help providers easily and retroactively get caught up.
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See our 30+
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5 star
ratings on the Athena Marketplace

Testimonials

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I've noticed a lot of times when you're with patients, lots of information can be covered and it can be easily overlooked or forgotten. Using [CarePilot] has been very beneficial in capturing the entire visit.
Claire Bell, MSN, FNP
Telehealth Primary Care
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Pricing and customer service was incredible, the app is very easy to use and user friendly, you can customize and use your text macros that pull into the note as you use them.
Dr. Uloma Ibe
Triibe Medica
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I researched this for months and I screened and used and visited with multiple different software companies that provide this service and they are not all created equal. And I chose CarePilot for many reasons.
Jennifer McCammond, DNP
Practice Owner
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Very easy to use app. Top notch customer support. Highly recommend working with these guys.
Justin. P, MD Copy
Practice Owner
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I have noticed a huge difference in how I interact with my patients, I am more present with my patients. My family has also noticed that I am more present at home. I am not spending an extra 1-2 hours at night.
Melissa-Jo Nason, FNP Copy
Saco River Medical Group
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Exceptional product that is quickly becoming are favorite. Our Providers have said it's reliable and regularly being updated ensure smooth and efficient workflow. Excellent customer support, makes this a win win for both organizations.
Joshua Duval
Ambulatory EHR Lead
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CarePilot has been an incredible addition to my practice. I used to spend so much time after hours finalizing notes, which cut into my personal life. I’m more engaged with my patients and less stressed about documentation. My workflow has never been this smooth!
Dr. Lisa Nassif Wright, MD
Neurologist - Practice Owner
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Excellent platform with user-friendly interface. Efficient algorithm and notes ready to sign. Their CEO met with me twice for feedback and user-driven improvement. What a great app and awesome customer service!
Dr. Hany Deriwan, MD
Practice Owner - Deiradem Dermatology
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We're committed to bringing cutting-edge technology to rural and community hospitals. Our collaboration with CarePilot and their ambient AI platform is a testament to that commitment. We're excited to work with CarePilot to bring AI to community health care and improve the experience for our patients and providers.
Joe Ford
Regional VP Information Technology
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Customization and customer service is really really good, they do not price gouge you, you will feel that you have invested well
Idris Shoaga, PA
Practice Owner
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My practice and documentation has been a hurdle; CarePilot has cut down my practice down from 10 minutes to 1-2 minutes.
Dr. Aymen Khogali, MD
Independent Physicians of Wisconsin
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As a surgeon, my primary focus is on patient outcomes and ensuring that every step of their care journey is well-documented and precise. Before implementing CarePilot, I struggled with the administrative burden of charting, often staying late to complete documentation after a full day of surgeries and consultations. CarePilot’s AI has completely streamlined this process, allowing me to dictate and review notes effortlessly without disrupting my workflow. What stands out most is its accuracy and intuitive ability to understand medical terminology, making revisions minimal. Beyond just saving time, it has improved the way I communicate with my team. Notes are clearer, more structured, and readily available for collaboration, ensuring continuity of care across departments. The relief of knowing that documentation is handled efficiently means I can concentrate fully on my patients, giving them the attention they deserve without distractions. CarePilot isn’t just another piece of software—it’s an essential tool for modern medical practice, and I wouldn’t go back to working without it.
Dr. Chris Mulholland, DO
Osteopathic Medicine
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I have been using DocuCare for about 3-4 months now. It has been a wonderful addition to my practice and documentation. I like how the note seamlessly integrates into the Athena EMR once you are done recording and editing. Joseph and his team have made great improvements to the product since it's inception and it continues to get better and better each time I use it. Great support staff and very open to feedback.
Healthcare Provider
Practice Size - 19
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We have been using it for about 3 months. Great support. Anytime we needed help on a template, Joseph was always there to help us. Makes things much easier.
Healthcare Provider
Practice Size - 1
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DocuCare has been a terrific program for us so far. Simple interface, extremely intuitive, it's a plug and play solution that can help your providers almost immediately to save time and focus more on the patient in front of them. Compared to other similar programs that we considered, we especially liked how easy it is to tailor the charting notes to each specific provider's preference. To top it off the customer service has been some of the best we've ever had from a vendor. Joseph and his team are great, cannot recommend highly enough.
Forrest W.
Director Of Operational Development And Innovation