problemAssist

AI Coding Assistance at the Point of Care.

CarePilot pulls in problems, links ICD-10 codes, and suggests context-based refinements — with every detail mapped to the right fields in your EHR. The result: accurate, billable documentation at the point of care.

More Accurate Codes. Less Guesswork.

ProblemAssist identifies the right diagnoses from your visit and links them to highly specific ICD-10 codes — with the clinical context to back them up. No vague generalities. No missed specificity. Just accurate, billable documentation mapped to the right fields in your EHR.

From Patient Storyto Billable Codes - Instantly

Surfaces Relevant DiagnosesProblemAssist reviews your visit and flags clinically relevant conditions and cross-references with your chart to surface what’s missing and update what’s already there.
Links the Right Code to Every Diagnosis
CarePilot pairs each diagnosis with the correct ICD-10 code — no lookup needed. Stay in control with easy-to-review suggestions and context-aware refinements that boost specificity.
Suggests Possible RefinementsCarePilot uses the visit and chart context intelligently surfaces evidence based modifiers to help maximize clinical specificity, presenting refinements for provider review at the point of care.

From Patient Storyto Billable Codes - Instantly

Surfaces Relevant DiagnosesProblemAssist reviews your visit and flags clinically relevant conditions and cross-references with your chart to surface what’s missing and update what’s already there.
Links the Right Code to Every Diagnosis
CarePilot pairs each diagnosis with the correct ICD-10 code — no lookup needed. Stay in control with easy-to-review suggestions and context-aware refinements that boost specificity.
Suggests Possible RefinementsCarePilot uses the visit and chart context intelligently surfaces evidence based modifiers to help maximize clinical specificity, presenting refinements for provider review at the point of care.
CAPABILITIES

Complete Coding at the Point of Care

Context Aware over both your Visit and Chart

ProblemAssist reviews the full context of the visit and your existing chart — so its code suggestions are accurate, non-duplicative, and clinically relevant.

Smart Problem List Management

ProblemAssist keeps the Problem List up to date by linking diagnoses from the visit to existing entries — or adding new ones only when needed.

Evidence Based Refinements Surfaced Automatically

ProblemAssist surfaces opportunities to improve coding accuracy — suggesting more specific ICD-10 codes, and prompting refinements grounded in the visit and chart context. All in real time, without slowing you down.

Easy to Read Audit Trails

ProblemAssist explains every code it suggests — linking back to the clinical context. No hidden logic, no mystery — just clear reasoning you can review, validate, and trust.

Discrete EHR Sync

Accepted diagnoses and codes flow directly into your EHR — not as a block of text, but as structured data mapped to the exact fields for the encounter, problem list, and billing. Clean, auditable, and ready for the next step.

testimonials

Loved by Providers Nationwide

Exceptional product that is quickly becoming are favorite. Our Providers have said it's reliable and regularly being updated ensure smooth and efficient workflow. Excellent customer support, makes this a win win for both organizations.

Joshua Duval

Ambulatory EHR Lead

I can finally focus on just talking to the patient not trying to create a note frantically while in the same appointment with the patient. I got my life back.

Dr. Ann Gwinnup, MD & Rachel White, APRN

Primary Care & Family Medicine

I am extremely pleased with CarePilot! What sets them above the rest I tried was the easy of usability, professional structure of their templates, and premiere support in real time.

Healthcare Provider

Practice Size - 2

CarePilot has been an incredible addition to my practice. I used to spend so much time after hours finalizing notes, which cut into my personal life. Now, the AI does the heavy lifting for me, capturing and structuring my notes as I work. I’m more engaged with my patients and less stressed about documentation. My workflow has never been this smooth!

Dr. Lisa Nassif Wright, MD

Neurologist - Practice Owner

I recently implemented CarePilot at my four provider primary care office and what a difference it has made! My time spent on documentation has been reduced by 75% and my note quality has increase significantly as CarePilot picks up additional details that I may not take the time to document on my own due to time constraints. The interface is very easy to use and setup took me about 20 minutes before I was able to start using it. Literally I set it up over lunch one day! Forget a 2-3 week prolonged, agonizing implementation process like I have experienced with other 3rd party vendors. Carepilot's customer service has been stellar. Their team responds quickly (within 2-3 minutes typically) when any issues are raised, or if I have a question about CarePilot functionality. Even the CEO chimed in when I was having an issue with my schedule matriculating over to CarePilot from Athena due to an Athena quirk and I was given a quick solution to the issue in a matter of hours.

Healthcare Provider

Practice Size - 7

We're committed to bringing cutting-edge technology to rural and community hospitals. Our collaboration with CarePilot and their ambient AI platform is a testament to that commitment. We're excited to work with CarePilot to bring AI to community health care and improve the experience for our patients and providers.

Joe Ford

Regional VP Information Technology

As a surgeon, my primary focus is on patient outcomes and ensuring that every step of their care journey is well-documented and precise. Before implementing CarePilot, I struggled with the administrative burden of charting, often staying late to complete documentation after a full day of surgeries and consultations. CarePilot’s AI has completely streamlined this process, allowing me to dictate and review notes effortlessly without disrupting my workflow. What stands out most is its accuracy and intuitive ability to understand medical terminology, making revisions minimal. Beyond just saving time, it has improved the way I communicate with my team. Notes are clearer, more structured, and readily available for collaboration, ensuring continuity of care across departments. The relief of knowing that documentation is handled efficiently means I can concentrate fully on my patients, giving them the attention they deserve without distractions. CarePilot isn’t just another piece of software—it’s an essential tool for modern medical practice, and I wouldn’t go back to working without it.

Dr. Chris Mulholland, DO

Osteopathic Medicine
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